Python skills boom, in-demand jobs, self-driving cars, and more: Tech research round-up
All the facts and figures that matter to you and your business from the past month in technology news.
Facts and figures from the past month in technology news.
Salesforce's new State of Service report found that more than half of service organisations -- including 69 percent of teams with excellent customer satisfaction -- are actively searching for ways to bring AI into their operations. But those use cases remains largely elusive to service decision makers, only 39 percent of whom have a fully defined AI strategy.
For more see: Customer service is poised for an AI revolution
Caption by: Mark Samuels
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