Thought Leadership

Decision makers in business and technology are trying to navigate digital transformation, growth, cost cutting and competing for survival. Here's a collection of tips from thought leaders in various industries.

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10 customer experience lessons from a CRM pioneer and trailblazer

10 customer experience lessons from a CRM pioneer and trailblazer

Eighty-four percent of customers say the experience a company provides is as important as its products and services. Michael Maoz, a senior vice president of Innovation Strategy at Salesforce, has been researching the science and art of delivering world-class customer experience for decades. He shares his insights on how companies can develop a differentiation strategy based on customer experience.

August 5, 2019 by

Brazil Tech 2016: the year in review

Brazil Tech 2016: the year in review

We look at five key developments in technology this year for the Latin country, from continued investment from technology firms during the recession to the tech behind the Olympic Games.

December 29, 2016 by

Kace Kbox 1000

Kace Kbox 1000

The appliance format of the Kbox 1000 puts a new slant on systems management, making the process significantly easier, quicker and more affordable compared to traditional software-only solutions.

September 7, 2009 by

Citrix GoToMyPC 6.0

Citrix GoToMyPC 6.0

Cost aside, GoToMyPC 6.0 is a great service. It is extremely easy to install, has great features and most importantly, it just works.

April 8, 2007 by

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