Microsoft has released a fix for an HP driver that was causing blue screen of death (BSOD) on some HP machines running Windows 10 versions 1803 and 1809.
Microsoft said it pulled the buggy software, an HP keyboard driver, from Windows Update on October 11 to contain the problem.
As ZDNet reported at the time, several HP users were reporting machines displaying the error message WDF_VIOLATION after installing Microsoft's October Patch Tuesday update.
According to Microsoft, the HP keyboard driver version 22.214.171.124 has a "known incompatibility with certain HP devices" running the two latest releases of Windows 10.
Some users pinpointed the HP driver 'HpqKbFiltr.sys' and Microsoft's update KB4464330 for version 1809 and KB4462919 for version 1803 as the source of their BSOD woes. Users reported that removing the driver fixed the problem.
That seems to be Microsoft's answer to the problem, too. A day after pulling the faulty HP driver from Windows Update, Microsoft released the update KB 4468304, which removes the incompatible driver from HP devices that are waiting to restart. Microsoft warns users with devices in this state not to restart their machines.
SEE: 20 pro tips to make Windows 10 work the way you want (free PDF)
This update will be automatically downloaded through Windows Update, but users can install the update manually from the Microsoft Update Catalog.
"If Windows Update has installed the HP keyboard driver version 126.96.36.199, and you are pending a restart, do not restart your device," Microsoft warns in a support document.
"We have released an update that will remove the incompatible driver from your device via Windows Update. Alternatively, you can uninstall the driver manually."
Microsoft has also provided instructions for those seeing a WDF_VIOLATION BSOD on machines that fail to load Windows, as well as instructions for uninstalling the update with the buggy driver using Command Prompt.
The company also had to pull a buggy Intel audio driver on October 11 that was pushed to users through Windows Update and broke their device's audio.
Intel had unintentionally released a version of its Intel Smart Sound Technology (ISST) Driver and accidentally offered it to devices running Windows 10 versions 1803 and 1809, according to Microsoft.
The faulty driver overrode existing compatible audio drivers, and Microsoft's update removed it.
Microsoft is still testing the Windows 10 version 1809 update with Windows Insiders after halting the rollout due to reports of severe data loss after installing the update.
Previous and related coverage
Intel accidentally pushed an incompatible audio driver to Windows 10 devices through Windows Update.
Admins struggle with the latest Windows 10 1809 patch on some HP systems.
Microsoft makes changes to its Feedback Hub after failing to notice early reports flagging up data losses caused by the Windows 10 October 2108 Update.
Only days after releasing its latest feature update to Windows 10, Microsoft abruptly stopped the rollout and pulled the new version from its download servers as it investigates "isolated reports" of a data-destroying bug. What should you do now?
No word yet from Microsoft about Windows 10 October 2018 Update deleting user files -- but it's a problem Windows Insiders have encountered before.
Back up files before upgrading to Windows 10 1809, and if you get a warning about Intel drivers, do not proceed.
Microsoft is starting to roll out the Windows 10 October 2018 Update today, starting with Insiders and those ready to proactively grab the new bits.
Microsoft sets out its list of features that are being removed or deprecated in the next Windows 10 release.
Windows 10 version 1809, officially the October 2018 Update,started rolling out October 2. Here are some of the new capabilities you can expect in this surprisingly feature-packed release.
Windows 10 is getting a big update in its next release. Here are some of the enterprise-centered features to expect in the Windows 10 October 2018 Update.
Plus: Windows 10 October 2018 Update is now available.