Nine Ways VoIP 2.0 Can Transform the SMB

The Switchvox phonebook lets you see the current status of your buddies

With SwitchVox, you can see the current status of the call as well as who's on hold or parked.

A Google Maps mashup gives the location of a caller.

Customers can create their own mashups

SwitchVox supplies it's own chat client that can communicate with GoogleTalk or other XMPP-based clients.

You can receive faxes and e-mails in a common mailbox.