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ServiceNow's Q1 strong as company's workflow automation tools gain traction

ServiceNow CEO Bill McDermott said the company has doubled features and functionality over the past 18 months.
Written by Larry Dignan, Contributor on

ServiceNow reported better-than-expected first quarter earnings as it now has 1,146 customers with more than $1 million in annual contract volume.

The company reported first quarter revenue of $1.36 billion, up 30% from a year ago. ServiceNow reported first quarter net income of $82 million, or 41 cents a share. Non-GAAP earnings were $1.52 a share.

Wall Street was expecting ServiceNow to report first quarter revenue of $1.34 billion with non-GAAP earnings of $1.34 a share.

ServiceNow CEO Bill McDermott said the company has doubled features and functionality over the past 18 months.  

Key items in the quarter include:

Here's a look at customer growth as well as revenue across product lines. ServiceNow's platform is focused on IT, employee, customer and creator workflows.

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