X
Business

Windows 10 1809 big iCloud problem: We're working on fix, say Microsoft, Apple

Microsoft blocks the Windows 10 October update for iCloud users, while incompatibility problems also hit F5 Network's VPN.
Written by Liam Tung, Contributing Writer

The list of problems affecting the rereleased Windows 10 October 2018 Update, version 1809, continues to grow.

The latest issues Microsoft has acknowledged concern compatibility problems with Apple's iCloud and F5 Network's VPN.

The company on Friday blocked the Windows 10 1809 update for users running iCloud for Windows version 7.7.0.27. This move affects Windows users who installed Apple's iCloud security update on October 8.

Users already on Windows 10 1809 are also being prevented from installing version 7.7.0.27 of iCloud for Windows. They'll see a message that the version isn't supported and the installation will fail, according to Microsoft's support page.

Microsoft appears to be approaching the rollout of Windows 10 1809 with extra caution after rereleasing the update on November 13, over a month after pulling the update due to its embarrassing file-deleting bug.

The iCloud issue was spotted by Apple and results in problems syncing shared albums in iCloud. A few users are now reporting problems accessing their iCloud photos due to the blocked update.

SEE: 20 pro tips to make Windows 10 work the way you want (free PDF)

"Microsoft is working with Apple to provide a compatible version of iCloud for Windows 10, version 1809, in an upcoming release," Microsoft notes.

Microsoft has also confirmed a problem affecting F5's VPN on Windows 10 1809, which breaks network access. F5's support note on the issue was published on October 5, shortly after Microsoft's original release of Windows 10 1809.

"This issue is a result of a regression bug in Windows 10. F5 expects Microsoft to issue a fix for this issue shortly in a cumulative update. We cannot provide an exact timeline for this Microsoft fix," F5 said.

Microsoft said it is working on a fix and "will provide an update in an upcoming release". In the meantime, it's blocking the 1809 update for users with F5's VPN.

Microsoft has also updated its note about the mapped drives issue. Previously it told admins to expect an update in "the 2019 timeframe". Now it estimates a fix will be available by the end of November.

Previous and related coverage

Microsoft: We've pulled buggy Outlook 2010 patches over crashes

Flawed updates cause Outlook and other apps to crash.

Windows 10 1809's new rollout: Mapped drives broken, AMD issues, Trend Micro clash

Steer clear of the rereleased Windows 10 October 2018 Update, IT pro warns. Meanwhile, Microsoft promises fix for buggy mapped drives at some point next year.

Microsoft resumes rollout of Windows 10 version 1809, promises quality changes

After a delay of more than five weeks, Microsoft has resumed the rollout of the Windows 10 October 2018 Update. The company also promised sweeping changes in the way it approaches quality issues, including better communication with customers.

Windows 10 1809 delay: New Arm PCs having to ship with untested Windows 1803

The $1,000 Always Connected PCs from Lenovo and Samsung could come with compatibility issues and missing features.

Windows 10 activation bug baffles, angers users

Mystery bug is telling Windows 10 users that their legitimate license is no longer activated. Microsoft is working on a fix.

Linux in Windows 10 October update: This is how we've improved WSL, says Microsoft

Microsoft makes Notepad friendlier for developers working with Linux and Unix line endings.

Windows 10 1809 ZIP bug now fixed: So will Microsoft rerelease October update today?

Microsoft rolls out a preview fix to address the Windows 10 October 2018 Update ZIP copy fail.

Windows 10 1809 ZIP copy fail: Microsoft reveals workaround, patch due November

Microsoft offers a workaround for a bug that causes the silent failure of copying from ZIP folders to regular folders.

New Windows 10 1809 bug: Zip data-loss flaw is months old but Microsoft missed it

A Feedback Hub user reported the latest Windows 10 October 2018 Update bug three months ago. Microsoft has fixed the issue in preview builds of the 19H1 version of Windows 10, so it should be fixed in 1809 soon.

Windows 10 audio problems? Intel issued buggy driver but we fixed it, says Microsoft

Intel accidentally pushed an incompatible audio driver to Windows 10 devices through Windows Update.

More Windows 10 October update woes? HP users report BSOD after Tuesday patch

Admins struggle with the latest Windows 10 1809 patch on some HP systems.

Windows 10 1809 bungle: We won't miss early problem reports again, says Microsoft

Microsoft makes changes to its Feedback Hub after failing to notice early reports flagging up data losses caused by the Windows 10 October 2108 Update.

Windows 10 October update problems: Wiped docs, plus Intel driver warning

Back up files before upgrading to Windows 10 1809, and if you get a warning about Intel drivers, do not proceed.

Microsoft begins rolling out Windows 10 October 2018 Update

Microsoft is starting to roll out the Windows 10 October 2018 Update today, starting with Insiders and those ready to proactively grab the new bits.

Windows 10 October 2018 Update: 5 new features business users will love TechRepublic

Windows 10 is getting a big update in its next release. Here are some of the enterprise-centered features to expect in the Windows 10 October 2018 Update.

Surface Pro 6, Surface Laptop 2, Surface Studio 2 and Surface Headphones: Everything Microsoft just announced CNET

Plus: Windows 10 October 2018 Update is now available.

Editorial standards