Why you can trust ZDNET
:ZDNET independently tests and researches products to bring you our best recommendations and advice. When you buy through our links, we may earn a commission.Our process
'ZDNET Recommends': What exactly does it mean?
ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. And we pore over customer reviews to find out what matters to real people who already own and use the products and services we’re assessing.
When you click through from our site to a retailer and buy a product or service, we may earn affiliate commissions. This helps support our work, but does not affect what we cover or how, and it does not affect the price you pay. Neither ZDNET nor the author are compensated for these independent reviews. Indeed, we follow strict guidelines that ensure our editorial content is never influenced by advertisers.
ZDNET's editorial team writes on behalf of you, our reader. Our goal is to deliver the most accurate information and the most knowledgeable advice possible in order to help you make smarter buying decisions on tech gear and a wide array of products and services. Our editors thoroughly review and fact-check every article to ensure that our content meets the highest standards. If we have made an error or published misleading information, we will correct or clarify the article. If you see inaccuracies in our content, please report the mistake via this form.
Open-plan offices are often full of headset wearers, used for a mix of voice calls and video calls, or just chill-out music to work to when the constant hum of the workspace needs drowning out. The best of these headsets also have good enough audio quality and battery life for the commute, when anything from music to podcasts to catch-up TV might be the order of the day.
Several companies build headsets designed to meet these needs, and Logitech's new Zone Wireless is a prime example. There are two versions. The standard Zone Wireless connects via Bluetooth and costs £199 (inc. VAT). The Zone Wireless Plus, which I was sent, adds a Logitech Unifying Receiver -- a USB dongle that can connect up to 6 Logitech products at the same time. The Zone Wireless Plus will be available in the UK in August, at a price yet to be confirmed. In the US, the Zone Wireless costs $199.99, while the Plus model costs $249.99.
This is a headset that will need to travel, and so it folds down into a fairly tidy, compact package which provides some protection for the earpieces. However it doesn't lock into its folded position, and will easily fall out of lock if loose in a rucksack. Logitech provides a soft drawstring bag for toting the Zone Wireless which mitigates this problem. Still, I'd rather it came with a hard case, as the bag doesn't provide a great deal of protection.
Pairing is easy. I paired with a handset and tablet using Bluetooth and a laptop using the unifying receiver. Once set up, it was no problem switching between voice dictation, taking and making calls, and listening to music on my laptop, followed by video catchup and music listening on my tablet and phone respectively.
The headset has been designed to be worn for long periods, with plenty of cushioning on the headband and earpieces. I wore it for several hours at a stretch without discomfort. ANC noise cancellation worked fairly well: sound did seep through when I was working in a noisy café, but it was definitely reduced. There is an app that lets you make a few settings that help personalise things, including an equaliser and the ability to turn the handset's voice prompts on or off.
The microphone bar is relatively short, which means it's easily stowed when the headset is not in use. Fortunately, it doesn't get in the way of raising a cup of tea to your lips -- I managed to talk through a few Skype calls while supping.
The controllers are all on one earpiece. There is a button to toggle ANC and a Bluetooth/power button. On the front face of the earpiece a central button allows you to play/pause music and handle calls. You answer with a short press and reject with a long press. Turning volume up and down is a simple matter of pressing the top or bottom of the earpiece's front face. There is a mute button on the mic, and simply pushing it upwards to a position parallel with the headband also mutes it. It's all very straightforward, and very easy to get to grips with. The mic arm rotates in both directions, so the headset can be worn and used easily by both left and right handers.
Logitech says the battery is good for 14 hours with ANC on and 15 hours with it off for talk, and 14 and 16 hours respectively for listening. It doesn't have fast charging, but it does support any Qi-compatible wireless charger, which you'll have to buy as an-add on. The charging pad is on the opposite earpiece to those controls I mentioned earlier. Logitech provides a charge cable, but it's the old Micro -SB style, which is frustrating if you already carry a USB-C cable.
The Logitech Zone Wireless Plus served me well during testing. It's comfortable to wear, and its controls are easy to understand and use. I took calls, listened to music, watched catch-up TV and dictated text across phone, tablet and laptop without a hitch. Audio quality was good across all the different use cases, and I got as good an experience when working as when at leisure. A hard case for transportation would be appreciated, though.